Recommended Technology Platforms
The following are hardware requirements you must meet for full SLAs to be in effect. Other hardware may be supported on a “best-effort” basis at our discretion.
Desktops
Business or Enterprise models with the following characteristics:
Make: HP, Dell, Lenovo, Asus, Microsoft, Apple
Warranty: Current
CPU: Intel i3, i5, i7 @ 2.4+ Ghz
RAM: 8+ GB
Storage: 256+ GB Solid State Drive (SSD)
OS: Windows 10 Pro
Laptops
Business or Enterprise models with the following characteristics:
Make: HP, Dell, Lenovo, Asus, Microsoft, Apple
Warranty: Current
CPU: Intel i3, i5, i7 @ 2.4+ Ghz
RAM: 8+ GB
Storage: 256+ GB Solid State Drive (SSD)
OS: Windows 10 Pro
Resolution: 1920×1080 or higher
Accessories
Mice: Unit supplied with Desktop/Laptop by manufacturer or Logitech. Wired preferred.
Keyboard: Unit supplied with Desktop/Laptop by manufacturer or Logitech. Wired preferred.
Monitor: Resolution of 1920×1080 or higher, minimum size 23″ or higher.
Software
The following are software requirements you must meet for full SLAs to be in effect. Other software may be supported on a “best-effort” basis at our discretion.
Operating Systems
The following operating systems are supported for managed services.
Windows 10 Pro/Business/Enterprise (Desktops/Laptops)
MacOS Catalina+ (Desktops/Laptops)
Android 8+ (Phones/Tablets)
iOS 13+ (Phones/Tablets)
Line of Business (LOB)
We offer training and direct support for the following software. Other software we support on a best-effort basis.
Microsoft Office 2019
Adobe Creative Suite
Cloud
The following cloud environments are supported for managed services.
Microsoft 365 (M365)
Google Workspaces
Website and Hosting
Siteground
GoDaddy
Security
Webroot Endpoint Protection
Datto RMM
Datto SaaS Protection